How to use

1. Sign in

• Click Sign in in the top right corner, then choose Continue with Google. Your account is created automatically on first sign-in, no password needed.
• If you do not use Google: enter your email, open your inbox for the verification code, then enter it on the sign-in page.
• Use one email only for both buying and downloading. Resources are kept in the account of the email used to buy.

Sign in now

2. Choose how to buy

Click Buy this resource on the resource page or Choose plan on the Membership plans page. At checkout, choose Bank transfer (automatic QR) then click Complete order.

3. Pay by QR code

1. After placing the order, the page redirects to My Resources and shows the QR code for your order.
2. Open your banking app or MoMo and scan the code. The amount and transfer message (DH + order number, for example DH1013) are pre-filled: keep the message unchanged.
3. The system confirms automatically within about 15 to 30 seconds. The page rechecks every 10 seconds, and your resource unlocks as soon as the payment arrives.

• Orders awaiting payment are held for 48 hours. If you no longer want to buy, click Cancel this order right below the QR code.
• While you have an order awaiting payment, you cannot create a new plan order: pay for or cancel the old order first.

If the message is wrong or the amount is short, the order will not unlock automatically. Message AAU on Zalo with the receipt photo and order number, and AAU will confirm manually.

4. Download resources

• Download with the Download button on the resource page, or in the Downloadable resources section of My Resources.
• Files are Word (.docx), Excel (.xlsx) or PDF. Open them with Microsoft Office, Google Docs / Sheets or WPS Office.
• Each file is stamped with the name and email of the account that downloaded it (Word/PDF footer, "Copyright" sheet in Excel). You can still edit the content as usual.
• Re-downloading a resource you have already unlocked does not use a download.
• Save the file to your device or your outlet Google Drive right after downloading.

5. How downloads are counted

• Monthly plan: 5 downloads per month, unused downloads do not roll over to the next month.
• Annual plan: 50 downloads, usable any time within 12 months.
• If you run out of downloads while your plan is still active: buy 10 more downloads (690,000 VND) on the My Resources page; extra downloads can be used until the end of the current plan period.
• If you renew the same plan while it is still active, the new term is added onto the old one.
• Upgrading to a higher plan: the new plan starts immediately, and remaining downloads of the old plan can still be used until the old plan expires (used first). There is no refund or credit between plans.
• Create an account and take the 60-second assessment: you receive 3 random resources, independent of any plan.
• When a plan expires, files already downloaded remain usable; only new downloads and updates stop.

6. Buying for a chain

• Chain plan: 150 downloads per year, plus 1 two-hour implementation consulting session with an AAU expert (AAU will contact you to schedule after payment) and priority Zalo support.
• The plan is tied to 1 account, the buyer email. The buyer downloads resources and distributes them internally to the outlets in the chain.
• Chains with more than 10 outlets: message us on Zalo for a custom quote.

View chain plan

7. Request an invoice

Message AAU Academy on Zalo right after payment, including:

• Order number (for example #1013)
• Company or business household name
• Tax code and address
• Email to receive the invoice