Access to AAU Academy's library of F&B operations SOPs, forms and spreadsheets. After placing your...

Weekly checklist from signing the lease to opening day.

Standards for signage, counters, menu boards and uniforms across the chain.

Template for reporting revenue, staffing and incidents to the regional manager each week.

5 topic groups for your outlet, a 30-day posting schedule with post suggestions.

Scripts for replying to negative reviews on Google Maps and food delivery apps.

Points scheme design, birthday offers, and Zalo message scripts for returning customers.

Duties, standards, KPIs and a level progression path for the barista position.