OPERATIONS SERVICE
Human Headhunt & HR Structure Design
HR advisory for F&B chains: organizational structure design, headhunting for key roles, training & retention framework.
- 100+ F&B projects
- 50+ partner chains
- 10+ years of experience
When do you need this service?
Operating processes aren't standardized: every outlet does things its own way and quality is inconsistent.
Recruitment & training are unstructured, turnover is high and staff productivity is low.
Operating costs (COS/COL) exceed benchmarks and you don't know where to optimize.
Growing from 1 to 3-10 outlets, but the system can't keep up and control is lost.
Scope of work
Org Design
Organizational structure from store to HQ, levels + reporting lines.
JD & Competency Matrix
Detailed job descriptions, competency requirements.
Headhunt Key Position
Headhunt F&B Director, COO, Marketing Manager, etc.
Compensation & Benefits
Base salary, KPI bonus, BSC scorecard, equity option.
Performance Management
Quarterly review framework, promotion path.
Retention Program
Onboarding excellence, recognition, career path.
Implementation process
Audit of the current system
Design the standard framework
Rollout & Training
Pilot 1 store
Scale across the chain
Expected results
Who it is for / Who it is not for
Suitable when
- F&B chains of 3-15 outlets that are scaling
- Have an in-house operations team that needs a standardization upgrade
- Chain revenue of 50 billion to 500 billion VND per year
- Founder / COO committed to driving change management
Not yet suitable when
- Chains with <3 outlets: no need for an in-depth ops system yet
- No operations team to take ownership
Our experts
PEACH Consulting team
In-house Senior Consultants
PEACH Consulting's full-time expert team, responsible for strategy, operations and project delivery from the first workshop through go-live.
Expert Network
Guest Specialists
A network of guest experts with 10+ years of experience by area: Menu R&D, SOP, Finance, Marketing, HR, Legal, joining the relevant specialist phases.
Investment
The investment level fits the scale and scope of your project. The AAU team will provide a detailed quote after a free discovery workshop.
Contact us for a quoteRegister for a free consultation
The AAU team will contact you within 24 hours.