OPERATIONS SERVICE

Business Intelligence — Dashboard Reporting

Set up a Business Intelligence system for F&B chains: real-time dashboards for P&L, store performance and customer behavior to drive data-driven decisions.

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  • 100+ F&B projects
  • 50+ partner chains
  • 10+ years of experience

When do you need this service?

Operating processes aren't standardized: every outlet does things its own way and quality is inconsistent.

Recruitment & training are unstructured, turnover is high and staff productivity is low.

Operating costs (COS/COL) exceed benchmarks and you don't know where to optimize.

Growing from 1 to 3-10 outlets, but the system can't keep up and control is lost.

Scope of work

BI Strategy & KPI Tree

Define the KPI tree from store to HQ, plus the North Star metric.

Data Architecture

Data source mapping (POS, ERP, HR), ETL pipeline.

Dashboard Build

Power BI / Looker / Metabase dashboards with 5-15 key views.

Reporting Cadence

Daily flash report, weekly business review, monthly P&L.

Self-Service Training

Train store managers to read dashboards and make decisions on their own.

Predictive Analytics

Forecast doanh thu, inventory, staffing pattern recognition.

Implementation process

1
Weeks 1-2

Audit of the current system

2
Weeks 3-4

Design the standard framework

3
Weeks 5-8

Rollout & Training

4
Weeks 9-10

Pilot 1 store

5
Weeks 11-12

Scale across the chain

Expected results

30% Operational efficiency gain
20% Lower staff turnover
95%+ SOP compliance audit
15% Lower COS/COL costs

Who it is for / Who it is not for

Suitable when

  • F&B chains of 3-15 outlets that are scaling
  • Have an in-house operations team that needs a standardization upgrade
  • Chain revenue of 50 billion to 500 billion VND per year
  • Founder / COO committed to driving change management

Not yet suitable when

  • Chains with <3 outlets: no need for an in-depth ops system yet
  • No operations team to take ownership

Our experts

PEACH Consulting team

In-house Senior Consultants

PEACH Consulting's full-time expert team, responsible for strategy, operations and project delivery from the first workshop through go-live.

Expert Network

Guest Specialists

A network of guest experts with 10+ years of experience by area: Menu R&D, SOP, Finance, Marketing, HR, Legal, joining the relevant specialist phases.

Investment

The investment level fits the scale and scope of your project. The AAU team will provide a detailed quote after a free discovery workshop.

Contact us for a quote

Register for a free consultation

The AAU team will contact you within 24 hours.

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