Careers: Education Consultant Executive

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Education Consultant Executive (1–2 years of experience)

AAU Academy × PEACH Consulting · Full-time · Ho Chi Minh City

Position overview

AAU Academy, part of PEACH Consulting, is a specialist training and consulting provider in F&B, Retail and Hospitality. We are looking for an Education Consultant Executive with solution consulting skills, a data-driven mindset and the ability to manage a pipeline independently.

This is not a “cold-calling sales” role: you advise business owners and managers on their learning strategy. You own the whole journey: receiving leads → analyzing needs → recommending the right solution → closing enrollment → post-course care → activating referrals, while using AI to improve consulting quality and optimize conversion.

Key responsibilities

1. Solution Consulting & Conversion

  • Receive leads from Marketing, classify them and plan a consulting approach for each group (Hot/Warm/Cold).
  • Provide in-depth consulting by phone, Zalo, Messenger and in person: analyze needs and recommend suitable courses and learning paths.
  • Handle objections professionally: price, time, competitor comparisons, ROI of learning investment.
  • Own conversion targets: lead → qualified → proposal → closed deal.

2. Pipeline Management & Lead Nurturing

  • Manage your personal pipeline in the CRM: make sure every lead is followed up on schedule (days 3-5-7-10-14).
  • Nurture leads long term: send in-depth resources, share industry insights, maintain relationships.
  • Analyze the pipeline weekly: identify bottlenecks and propose actions to raise the conversion rate.
  • Work closely with Marketing to give feedback on lead quality by source.

3. Closing Deals & Enrollment Operations

  • Present the offer: price, schedule and promotions, tailored to the client's needs.
  • Guide payment, track receivables (installments where applicable), confirm enrollment.
  • Coordinate with the Operations team: send welcome emails, add learners to the group, prepare before the course starts.

4. Post-course Care & Referral

  • Look after learners after the course: collect feedback, send certificates, invite them to the alumni community.
  • Recommend the next course (upsell/cross-sell) based on each learner's development needs.
  • Activate the Referral program: guide alumni on referring, track referrals and reward them.

5. Proactive Prospecting

  • Build a personal brand on LinkedIn by posting valuable F&B industry content.
  • Engage in alumni Zalo groups and community Facebook groups to generate new leads.
  • Attend events and workshops: meet prospects directly and collect data on the spot.

6. Reporting & Continuous Improvement

  • Daily Sales Report: calls, messages, consultations, closed deals, revenue, submitted at the end of each day.
  • Weekly Report: pipeline status, conversion by source, revenue vs target, action plan.
  • Monthly Report: in-depth analysis of personal performance, KPI comparison, improvement proposals.

7. Using AI in Consulting

  • Use AI (Claude) through the internal system to research clients, prepare talking points and write personalized follow-up messages.
  • Submit call and chat transcripts for AI to evaluate consulting quality against a rubric, then use the feedback to keep improving.
  • Use AI to analyze pipeline data and identify which leads to prioritize and which scripts work best.

Requirements

Required:

  • 1–2 years of experience in Sales, Telesales, admissions consulting or as an Education Consultant.
  • Excellent communication and persuasion skills, confident advising business owners and managers.
  • A consultative selling mindset, not pushy selling.
  • Experience managing a pipeline and following up leads systematically.
  • Able to use a CRM (Larksuite, HubSpot or similar).
  • Ready to use AI tools in daily work.
  • Highly disciplined: accurate CRM entries, reports on time, follow-ups on schedule, no missed leads.
  • Own laptop for work.

Preferred:

  • Experience in education, training or F&B/Hospitality.
  • Experience handling objections with B2B or high-end clients.
  • Understanding of the marketing funnel and how to work with the Marketing team.
  • Able to use English at work.

Benefits

  • Customer data is provided from AAU's marketing system, so you do not have to source leads yourself.
  • Income: 15,000,000 – 20,000,000 VND/month, including base salary, KPI-based commission and over-target bonuses.
  • Training: in-depth training on consultative selling, objection handling and AI-assisted sales from the PEACH Consulting team.
  • Perk: study AAU Academy courses for FREE.
  • Tools: AI tool accounts and the internal CRM system provided.
  • Career path: Consultant Executive → Senior Consultant → Sales Lead → Sales Manager. Promotion review every 6 months.
  • Networking: work directly with business owners and top managers in F&B and Retail.

How to apply

📩 Send your CV to: hr@aau.vn

📌 Subject: [Apply] Education Consultant Executive – Full Name