Education Consultant Intern (Admissions Consulting Intern)
AAU Academy × PEACH Consulting · Full-time/Part-time · Ho Chi Minh City
Role Description
AAU Academy, part of PEACH Consulting, is a training and consulting organization specializing in F&B, Retail and Hospitality. We are looking for a young teammate with strong communication skills, a solution-consulting mindset, and a desire to grow in Education Sales.
This role is not “telesales reading a script over the phone”: you will be trained to become a learning-solutions consultant for F&B business owners and managers. You take part directly in the process: receiving leads from Marketing → consulting based on each need → nurturing → closing enrollment → supporting learners after the course.
Key Responsibilities
1. Consulting & Nurturing Prospects
- Receive leads from the Marketing team (ads, events, content, referrals) and classify them by level of interest (Hot/Warm/Cold).
- Consult by phone, Zalo and Messenger, presenting the course value that fits each customer's needs.
- Nurture leads on the standard timeline (3-5-7-10-14 days): calls, sending materials, and timely follow-ups.
- Send consulting support materials (ebooks, sales kits, case studies) produced by the L&D team.
2. Supporting Deal Closing & Enrollment
- Present a suitable offer: price, schedule and promotions (Early Bird, combo, referral).
- Handle basic objections under Mentor guidance, learning how to address common refusals.
- Help learners complete registration, guide payment, and confirm enrollment.
3. CRM Operations & Reporting
- Enter leads into the CRM correctly: details, source, status, notes.
- Update pipeline status daily: new lead → contacted → in consultation → won/lost.
- Submit the Daily Sales Report (calls, messages, consultations, closed deals) at end of day.
- Compile the Weekly Report: pipeline status, conversion, blockers.
4. Proactive Prospecting
- Post value-sharing content on personal LinkedIn and F&B community Facebook groups.
- Engage in alumni Zalo groups to build awareness and generate referrals.
- Support the Marketing team at Events and Workshops: approach attendees and collect their data.
5. Applying AI in Consulting
- Use AI (Claude) through the internal system to prepare before calls (customer research), practice role-play, and write suitable follow-up messages.
- After calls: paste the transcript so AI can assess consulting quality and give improvement feedback.
Requirements
Required:
- Final-year student or recent graduate in Business Administration, Marketing, Economics, Restaurant and Hotel Management, or related fields.
- Strong communication skills, confident on the phone and in chat.
- A solution-consulting mindset (not a pushy selling mindset).
- Proactive, patient, and comfortable calling and following up many times.
- Willing to learn and use AI tools in daily work.
- Disciplined: accurate CRM entries, on-time reports, follow-ups on schedule.
- Has a personal laptop for work.
Nice to have:
- Experience in telesales, admissions consulting, or customer care.
- Knowledge of or passion for F&B, Retail and Hospitality.
- Able to use a CRM (Larksuite, HubSpot, or similar).
- Basic English ability.
Benefits
- Customer data is provided from AAU's marketing system, so you do not have to source leads yourself.
- Income: 8,000,000 – 10,000,000 VND/month, including base salary, KPI-based commission and bonus.
- Training: 1:1 mentoring on consulting skills, objection handling and consultative selling from the PEACH Consulting team.
- Perks: FREE participation in courses at AAU Academy (worth tens of millions of VND).
- Tools: AI tool accounts + the internal CRM system provided.
- Career path: Consultant Intern → Education Consultant → Senior Consultant → Sales Lead. Full-time conversion after 3 months based on performance assessment.
- Networking: work directly with business owners and managers in F&B and Retail.
How to Apply
📩 Send your CV to: hr@aau.vn
📌 Subject: [Apply] Education Consultant Intern – Full Name